Gaya APA

G.Barnes, J. (2021). Secrets Of Customer Relationship Management (Rahasia Manajemen Hubungan Pelanggan) (1). SURABAYA: Andi Publisher.

Gaya MLA

G.Barnes, James. "Secrets Of Customer Relationship Management (Rahasia Manajemen Hubungan Pelanggan)". 1 SURABAYA: Andi Publisher, 2021. Text.